Have a question? Check out our most common questions below, but if you want to know something that isn’t covered here, send us a message via the green conversation bubble at the bottom right-hand corner of your screen.
- How much does Figured cost?
Figured is $40 per month when purchased through your accountant (please note the cost is $50 per month when not billed via an accountant), plus the cost of the Xero subscription which starts at $21 for the Xero Cashbook. Find out more on our plans and pricing page to understand what solution is best for you.
- Can I trial Figured before I pay for it?
Yes you can sign up for a free 30-day trial, after which you’l be sent an email requesting your credit card details to continue using the product.
- Do I have to use Xero with Figured?
Figured and Xero work hand in hand. If you use Figured, you will also need a Xero subscription which is paid for separate to your Figured subscription.
- Can I buy and use Figured myself?
Yes, you can purchase Figured yourself online. However, if you need help with accounting or using the product ongoing, we recommend you work through one of Figured’s Certified Advisers
- Do I need to go through an accountant to use Figured?
We do recommend using an accountant to set up and use Figured on an on-going basis. However, if you are confident with managing your farm accounts yourself, then it is possible to purchase and use Figured yourself.
- I don’t know much about accounting, will I be able to use Figured?
Once Figured is set up it is easy to use, plus we provide you with a great range of online training resources. If you need help getting set up you can choose one of our Figured Advisers or a certified Enablement Specialist.
- I don’t want to switch accountants to use Figured, but don’t want to set it up myself. Who can help?
Choose from one of our enablement specialists, then use it yourself after that.
- I am already using another solution, how easy is it to switch to Figured?
Switching is easy. If you sign up to Figured through your accountant they will be able to switch you across, however if you are signing up direct we will take you through switching in one of our free webinars or we can help you through the process.
- How long do I have to sign up for?
You pay for Figured on a monthly subscription basis. You can cancel your subscription at any time, there is no contract.
- How do I pay for my Figured account?
When you subscribe for a Figured account you will register your credit / debit card details with us, this is totally secure through a 3rd party online payment gateway. After the 30 days free trial period you will be billed monthly in advance, we will charge your credit / debit card and send you an invoice by email for your records. If you have multiple subscriptions they will be billed together.
- I am an ASB customer and hear I am entitled to a free Figured license. How do I get started?
ASB currently have Figured licenses available for their farming customers. If you would like to take advantage of this offer, please contact your ASB bank manager to get started.